
Hi Doug,
Apart from SOAP::Lite the OpenNMS integration currently also requires the
module SOAP::DateTime.
You can see if it's installed via the command:
perl -MSOAP::DateTime -e 1
Please make sure it is installed. You probably can't find it in your package
manager, so you'd have to install via the CPAN.
--
Michiel
On Wed, Sep 23, 2009 at 12:12 PM, Doug Hall
No matter how hard I try.. OpenNMS integration won’t install as it cant see SOAP.
I installed it manually via ROOT, using CPAN via root.. NOTHING..
root@c2c-intranet1:/opt/otrs/bin# ./otrs.checkModules
o CGI............................ok (v3.45)
o Date::Pcalc....................ok (v1.2)
o Date::Format...................ok (v2.22)
o DBI............................ok (v1.607)
o DBD::mysql.....................ok (v4.008)
o Digest::MD5....................ok (v2.39)
o Crypt::PasswdMD5...............ok (v1.3)
o LWP::UserAgent.................ok (v5.819)
o Encode::HanExtra...............ok (v0.23)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o MIME::Base64...................ok (v3.08)
o Mail::Internet.................ok (v2.04)
o MIME::Tools....................ok (v5.427)
o Net::DNS.......................ok (v0.65)
o Net::POP3......................ok (v2.29)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.30)
o Net::IMAP::Simple..............ok (v1.17)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.31)
o Authen::SASL................ok (v2.12)
o Net::SMTP::SSL..............ok (v1.01)
o Net::LDAP......................ok (v0.39)
o GD.............................ok (v2.39)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o PDF::API2......................ok (v0.73)
o Compress::Zlib..............ok (v2.015)
o SOAP::Lite.....................ok (v0.710.06)
o XML::Parser....................ok (v2.36)
ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Wed Sep 23 11:11:55 2009
Message: Sorry, can't install package, because module SOAP::Lite v0.1 is required and not installed!
Traceback (13744): Module: Kernel::System::Package::_CheckModuleRequired (v1.106) Line: 2012 Module: Kernel::System::Package::PackageInstall (v1.106) Line: 374 Module: Kernel::Modules::AdminPackageManager::_InstallHandling (v1.81) Line: 1392 Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line: 670 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
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