Any luck? Kurt O'Connor Linn State Technical College kurt.oconnor@linnstate.edu 573-897-5275 ---------------------------------------------------------- -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michael Mansour Sent: Thursday, November 22, 2007 3:29 AM To: otrs@otrs.org Subject: [otrs] LDAP Auth to Windows AD issue Hi, I've spent the entire day going through docs and websites on getting OTRS authenticating to Windows AD via LDAP and am close, but still get a problem: [Thu Nov 22 19:04:49 2007] [error] [client xx.xx.xx.xx] Message: Search failed! base='CN=otrs_ldap_allow_A,OU=Groups,OU=Builtin,DC=<ourname>,DC= local', filter='(member=CN=Michael Mansour,OU=CT_Users,OU=Users,OU=<ourOU>,DC=<ourname>,DC=local)', Success, referer: http://xxx.xxxxx.local/otrs/index.pl The tutorial I also followed was here: http://trinityhome.org/Home/index.php?wpid=98&front_id=18 which details how to use the LDAP to sync to the DB, but I have tried just AD authentication with the same "Search failed!" error. I can provide more details but does anyone know what the "Search failed!" error means or how I can resolve it? Also, what would be the typical "ldapsearch" command I could use to duplicate the entries in the config.pm file? Thanks. Michael. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ NOTE: This e-mail transmission may contain confidential information. If you are not the intended recipient, employee or agent responsible for delivering this information to the intended recipient, unauthorized disclosure, copying, distribution or use of the contents of this transmission is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender and delete it from your computer. Thank you for your compliance.