touraman traore wrote:
I'm using OTRS 2.2.5 with MySQL 4. I'm recently getting this below error. Does anybody know how to solve it?
Thanks DBI connect('database=otrs;host=localhost;','otrs',...) failed: Too many connections at /opt/otrs/Kernel/System/DB.pm line 197 ERROR: OTRS-GenericAgent-10 Perl: 5.8.6 OS: linux Time: Sat Mar 29 19:40:02 2008
Message: Too many connections
Traceback (19114): Module: Kernel::System::DB::new (v1.75) Line: 174 Module: /opt/otrs/bin/GenericAgent.pl (v1.41) Line: 78
Got no DBObject! at /opt/otrs/Kernel/System/PID.pm line 69, <PRODUCT> line 4.
Do you have a lot of users (customers/agents) logging in simultaneously? You might need to raise the maximum number of connections that MySQL will accept. I believe the default is a maximum of 100 connection on most Linux distributions. http://dev.mysql.com/doc/refman/4.1/en/too-many-connections.html Nils.