Re: [otrs] Moving to queues

7 Oct 2004


      On Thu, 07 Oct 2004 07:44:47 +0200, Daniel Seifert  wrote:
...
Hi,
in OTRS 1.2.x we could just select a Queue from the queue popup and the
ticket would be instantly moved. In OTRS 1.3.1 we have to additionally
press the "Move" button next to it, which seems to me like a waste of
time. Is there any way I can modify the templates to get back the
previous behaviour?
Add the following to Config.pm

    # (Use the onchange=submit() function for ticket move in
    # QueueView and TicketZoom) [default: 0] [0|1]
    $Self->{OnChangeSubmit} = 1;

hth,

Tyler Hepworth