Hi,
Any one can suggest how can we can map mulitiple email id to single customer user under - Customer User Management.
What we want to achieve by implementing this to send auto reply to group of email Id when customer raised issue using web interface.
--
Regards,
Sourabh Sarwate
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/