See bug #3251:
http://lists.otrs.org/pipermail/announce/2008/000104.html
http://bugs.otrs.org/show_bug.cgi?id=3251
So it should be fixed if you upgrade to the very last OTRS version
(released yesterday!).
Regards,
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
2008/10/9 Rommel Albuja
Hi,
I want to know if it's possible sending admin notification via gmail to another account. I have setting many posibilities but anyone works, because I receive always same response.
************************************************************************************************************* Traceback: ERROR: OTRS-CGI-01 Perl: 5.8.8 OS: MSWin32 Time: Wed Oct 8 21:03:11 2008
Message: Can't connect to gmail-smtp-msa.l.google.com: Bad file descriptor!
Traceback (2092): Module: Kernel::System::Email::SMTP::Send (v1.21) Line: 79 Module: Kernel::System::Email::Send (v1.44) Line: 553 Module: Kernel::Modules::AdminEmail::Run (v1.29) Line: 111 Module: Kernel::System::Web::InterfaceAgent::Run (v1.33) Line: 824 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47 Module: (eval) (v1.87) Line: 203 Module: ModPerl::RegistryCooker::run (v1.87) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30
My configuration is:
# SendmailModule $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP'; $Self->{'SendmailModule::Host'} = 'gmail-smtp-msa.l.google.com'; or $Self->{'SendmailModule::Host'} = 'smtp.gmail.com'; $Self->{'SendmailModule::Port'} = '465'; $Self->{'SendmailModule::AuthUser'} = 'user.name'; $Self->{'SendmailModule::AuthPassword'} = 'userpassword';
Double quotes and simple quotes seems to be no difference for setting up.
Yesterday I was trying to connect with EVOLUTION app to my gmail account and it works. I suppose configuration with OTRS has same logical function but I am wrong.
My environment is Windows Vista Home, I no have another mail server such as gmail.
Help me please!!! Thanks for your response
Regards Rommel R. Albuja B.
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