Re: [otrs] newbie question: how to change ticket 'subject', 'from' or 'status'

On Fri, Aug 18, 2006 at 11:19:44AM +0200, Boniforti Flavio wrote:

As I'm reading, I get to ask: where do I see the closed tickets?

As an agent, use the ticket search to find closed tickets. Best regards Henning -- Henning Oschwald ((otrs)) :: OTRS GmbH :: Europaring 4 :: D - 94315 Straubing Fon: +49 (0) 9421 1862 760 :: Fax: +49 (0) 9421 1862 769 http://www.otrs.com/ :: Communication with success!