Tim,

On 04.09.2009, at 22:31, Timothy J. Deerinck wrote:

Shawn,
 
Thanks for the tip, however, what is the best way to link Customer Companies with Queues?


You could try an ACL. Search http://faq.otrs.org

--

Shawn Beasley

Computers make work that one would  not have without them  go faster!