Hi Ian,
Hi,
Another OTRS newbie looking for some advice. I'm evaluating OTRS on Windows for our tech support desk. Our support mail account is POP3S/IMAP on a remotely hosted exchange server and I understand that PostMasterMailAccount.pl will enable the use of this feature. The question is once installed, the otrs.CheckModules script lists several packages that I cannot find using PPM (PERL newbie as well). Has anyone got this working using the Windows OTRS version, or can anyone guide me through how to send/receive email using POP3/IMAP.
If you use our installer, then you will have all the needed modules to run OTRS. OTRS cannot authenitcate with POP3S/IMAP. There is an extended package from c.a.p.e IT, but it only runs under linux. http://www.cape-it.de/cgi-bin/download.pl/Postmaster%20Mail%20Account-0.1.3.... This will replace the otrs.CheckModules to inclued the new requirements for IMAP/POP3S. Try http://www.hmailserver.com/ as an MTA for windows installations. -- Shawn Beasley ((otrs)) :: OTRS AG :: Norsk-Data-Straße 1 :: 61352 Bad Homburg Fon: +49 (0) 9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97521 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann