don't worry it happens and we are lucky to have this mailinglist that is here for that ;) 

glad to be helpful 

Cheers

MV

On Thu, Apr 28, 2011 at 4:18 PM, Gadow, Shawn <sgadow@ocusd.net> wrote:

That was it :0) thanks a lot I don’t know how I missed that..

 

From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Marco Vannini
Sent: Thursday, April 28, 2011 8:32 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Creating tickets/replying to tickets load time

 

dns are ok ?

On Thu, Apr 28, 2011 at 3:26 PM, Gadow, Shawn <sgadow@ocusd.net> wrote:

When creating and replying to tickets it seems to take an average of 30-60 seconds for the system to send the ticket/response and or refresh is this standard? And if not how can I go about troubleshooting the cause and/or what is the major cause of a delay like this?

 

Thank you,

 

Shawn Gadow

Network Administrator

Oregon Community Unit School District 220

 

“Security is when everything is settled. When nothing can happen to you. Security is the denial of life.” – Germaine Greer

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs