Zak, (1) What happened in during the install? What was the output? (2) Can you su to root rather than sudo? This is better in server environ IMO.
Is there any other way to run as root? Try su-ing to root (su -).
gl,lq
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Mohamed Zakaria Sent: Thursday, December 17, 2009 3:28 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation
Hi,
I had run "sudo perl -MCPAN -e shell" and then run in CPAN I run "install IO::Socket::SSL" But I still see in ./otrs.checkModules that SSL socket is not installed.
Is there any other way to run as root?
Regards, Zak
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Michiel Beijen Sent: Thursday, December 17, 2009 4:09 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] POP3 SSL Installation
Hi Mohamed,
CPAN: Storable loaded ok (v2.18) Going to read '/home/msiadmin/.cpan/Metadata'
You have probably installed the module in the .cpan directory of the msiadmin user. You should really install the library by running CPAN as 'root' so that it will be available to both the OTRS user and the web server user.
Hope this helps, -- Michiel Beijen R&D