Hello,

I apologize in advance if my question seems to simple for the list - however i could not find the documentation to answer it on the web.

Without the details of how I got to this point, suffice to say I have a bunch of junk tickets in the Raw Queue and I'm trying to clear them all out (without clicking every single little checkbox, and i don't see a mass select).

Can anyone please point me in the right direction?

Thank you! I look forward to using OTRS and helping others as my knowledge about the product grows.

- Brian

---

Climb to the top of the charts!  Play Star Shuffle:  the word scramble challenge with star power. Play Now!