forgot to mention that i initially tried: $Self->{'PostMaster::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMaster::Filter::Match', but changed 'PostMaster' to 'PostMasterPOP3' (shown in my first post) to see if that's what i was missing. ~steven
hi,
i'm having trouble getting the 'PostMaster::PreFilterModule' working when following the instructions at http://doc.otrs.org/1.2/en/html/receiving-email-filter-module.html
i'm running otrs-1.2.2-01 on a SuSE 9.0 with apache with mod_perl, mySQL etc.
I seem to have everything i need working so far except 'PostMaster::PreFilterModule'
Here is what i've put into Config.pm: [...] # ---------------------------------------------------- # # Dispatching rules for sorting / filtering mail # # ---------------------------------------------------- #
# Job Name: 1-Match # (sort emails with From: @aol.com to Misc Queue) $Self->{'PostMasterPOP3::PreFilterModule'}->{'1-Match'} = { Module => 'Kernel::System::PostMasterPOP3::Filter::Match', Match => { From => '@aol.com', }, Set => { 'X-OTRS-Queue' => 'Misc', }, }; [...]
I've got a seperate queue configured (let's call it MyQueue) and under AdminArea --> POP3 Account Management i've configured it to POP mail from an external account and it's set to Trusted=Yes, Dispatching="Dispatching by selected Queue", Queue="MyQueue", Valid=valid
and when i send mail with 'no_such_user@aol.com' in the 'From' header to that POP account it goes to MyQueue instead of going to the Misc queue as it should.
i've tried bin/PostMasterPOP3.pl -d2 and the logs show no mention of the filter at all.
any ideas what i might be doing wrong?
thanks, ~steven _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/