Hi In system Logs I am getting the folloing logs: Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:52 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:51 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:14:50 2009 error OTRS-CGI-10 No such TicketID (CustomerSupportTicket)! Mon Dec 21 12:12:16 2009 notice OTRS-CGI-10 Removed SessionID 1066fa88f4a8cfb8f07f7c4b796e218186. Before this such logs were seen at Mon Dec 21 11:28:32 2009 ... and so on. Please tell what is the issue and how it can be solved. regards, amit The INTERNET now has a personality. YOURS! See your Yahoo! Homepage. http://in.yahoo.com/