Re: [otrs] deleting users

Hello Jason, On Do, Jul 14, 2005 at 11:09:37 -0500, Jason Joines wrote:

We've had a user leave and need to get rid of their account. Is it simply a matter of deleting the record for that user from the system_user table or do other things need to be done?

Just set the user to "invalid" via the user management section in the admin area. Due to keep the data consistency in the OtRS database, a user can't be removed.

Jason Joines

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