Hi,

I've been managing to configure my OTRS installation to allow users authenticate against Active Directory using their pre win 2000 style account (for example "testperson"). I was wondering would it be possible to use their UPN (User Principal Name) testperson.testing@localhost.intra account to log in? Below is my current configuration, whatkind of changes i should do?

My Config.pm:

#Enable LDAP authentication for Customers / Users
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'domaincontroller.localhost.intra';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=localhost,dc=intra';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';

#The following is valid but would only be necessary if the
#anonymous user do NOT have permission to read from the LDAP tree
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=otrsuser,OU=Users,OU=KSRK,DC=localhost,DC=intra';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'password';

#CustomerUser
#(customer user database backend and settings)

    $Self->{CustomerUser} = {
      Module => 'Kernel::System::CustomerUser::LDAP',
      Params => {
      Host => 'domaincontroller.locahost.intra',
      BaseDN => 'DC=localhost,DC=intra',
      SSCOPE => 'sub',
      UserDN =>'CN=otrsuser,OU=Users,OU=KSRK,DC=localhost,DC=intra',
      UserPw => 'password',
    },
# customer unique id
    CustomerKey => 'sAMAccountName',
    # customer #
    CustomerID => 'mail',
    CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
    CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
    CustomerUserSearchPrefix => '',
    CustomerUserSearchSuffix => '*',
    CustomerUserSearchListLimit => 250,
    CustomerUserPostMasterSearchFields => ['mail'],
    CustomerUserNameFields => ['givenname', 'sn'],
    Map => [
      # note: Login, Email and CustomerID needed!
      # var, frontend, storage, shown, required, storage-type
      #[ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
      [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
      [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
      [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
      [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
      [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
      [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
      #[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ],
      #[ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
    ],
};

#Add the following lines when only users are allowed to login if they reside in the spicified security group
#Remove these lines if you want to provide login to all users specified in the User Base DN
#example: $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'ou=BaseOU, dc=example, dc=com';

$Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'CN=otrs_ldap_allow_c,OU=Groups,OU=KSRK,DC=localhost,DC=intra';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN'