Hi, did someone ever meet this case ? I try to backup my otrs with this command ./backup.pl -d /backup/ But I got "ERROR: No Such directory: /backup/ I google and found an post that said backup.pl not work on debian, my OTRS run on Debian, then I try install OTRS on CentOS then I try run backup.pl but found the same error. What I have try 1. Try to change group permission (chown) a. On Debian : chown otrs www-data /backup/ b. On CentOS : chown otrs apache /backup/ Any idea ? ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.