How do you even split tickets, i can't find this option on any screen
or in the manual, i can see it state as a feature thought in the
features list
but i can't find it anywhere!
On Fri, Feb 22, 2008 at 8:44 PM, Nils Breunese (Lemonbit)
Andrew Meyer wrote:
When I try to split a ticket I get this message…
Software error: Can't write /var/www/otrs2/var/log/TicketCounter.log: at ../..// Kernel/System/Ticket/Number/DateChecksum.pm line 87. For help, please send mail to the webmaster (webmaster@localhost), giving this error message and the time and date of the error.
Does the file exist? What are the permissions? Anything in the webserver logs?
Nils Breunese._______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system?