6 May
2011
6 May
'11
8:42 p.m.
Hi all, In the older version of OTRS (v2.0.4) that our company was using, the articles selections were color coded in the ticket Zoom view: White - incoming emails Green - outgoing emails Red - Internal notes or ownership change notes Is there a way to accomplish this with v3.0.7 with a style or some other option? Thanks in advance, Paarvai