
I understand all of that.
And I have searched.. hence why I am posting here asking the question.
All of my searches come back to run myisamchk on the table one says to run it in var/lib/otrs/ problem is there is no lib folder in the var folder so I am kind of at a loss there. I don't know how to go about running that command and all of the results I have found don't appear to fit my folder structure.
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Thursday, February 21, 2013 9:24 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Odd Issues
also, the otrs.log can't be written to because of permissions. so allow "everyone" to write to the file.
The error messages tell you exactly what the problem is. If a table is crashed, repair the table. If you have no permissions, give them.
On Thu, Feb 21, 2013 at 10:21 AM, Gerald Young
Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.12.3 OS: MSWin32 Time: Thu Feb 21 09:08:04 2013 Message: Table '.\otrs\process_id' is marked as crashed and should be repaired, SQL: 'SELECT process_name, process_id, process_host, process_create, process_ch ange FROM process_id WHERE process_name = ? LIMIT 1' Traceback (6556): Module: Kernel::System::PID::PIDGet (v1.28) Line: 184 Module: Kernel::System::PID::PIDCreate (v1.28) Line: 124 Module: C:/PROGRA~2/OTRS/OTRS/bin/otrs.PostMasterMailbox.plhttp://otrs.PostMasterMailbox.pl (v1.4) Line: 83 DBD::mysql::db do failed: Table '.\otrs\process_id' is marked as crashed and sho uld be repaired at C:/PROGRA~2/OTRS/OTRS/Kernel/System/DB.pm line 478.
Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.12.3 OS: MSWin32 Time: Thu Feb 21 09:08:04 2013 Message: Table '.\otrs\process_id' is marked as crashed and should be repaired, SQL: 'DELETE FROM process_id WHERE process_name = ? AND process_host = ?' Traceback (6556): Module: Kernel::System::PID::PIDDelete (v1.28) Line: 226 Module: Kernel::System::PID::PIDCreate (v1.28) Line: 150 Module: C:/PROGRA~2/OTRS/OTRS/bin/otrs.PostMasterMailbox.plhttp://otrs.PostMasterMailbox.pl (v1.4) Line: 83 DBD::mysql::db do failed: Table '.\otrs\process_id' is marked as crashed and sho uld be repaired at C:/PROGRA~2/OTRS/OTRS/Kernel/System/DB.pm line 478.
Can't write C:/PROGRA~2/OTRS/OTRS/var/log/otrs.log: Permission denied <<
ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.12.3 OS: MSWin32 Time: Thu Feb
21 09:08:04 2013
Message: Table '.\otrs\process_id' is marked as crashed and should be repaired,
SQL: 'INSERT INTO process_id (process_name, process_id, process_host, process_c
reate, process_change) VALUES (?, ?, ?, ?, ?)'
Traceback (6556):
Module: Kernel::System::PID::PIDCreate (v1.28) Line: 154
Module: C:/PROGRA~2/OTRS/OTRS/bin/otrs.PostMasterMailbox.plhttp://otrs.PostMasterMailbox.pl (v1.4) Line: 83
NOTICE: PostMasterMailbox.pl is already running (use '-f 1' if you want to start
it forced)!
From: otrs-bounces@otrs.orgmailto:otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.orgmailto:otrs-bounces@otrs.org] On Behalf Of Gerald Young
Sent: Thursday, February 21, 2013 8:56 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Odd Issues
You may start here to find the answer as it's the path I'd take. https://www.google.com/search?q=site:forums.otterhub.org+windows+cron
On Thu, Feb 21, 2013 at 9:32 AM, Gadow, Shawn