[otrs] Permission

Ok, I finally went with a .tar.bz2 install instead of the standard Gentoo one. I had too many issues with it. I think I have everything taken care of with the tar install, except that I'm getting a 403 Forbidden error. I have otrs installed in /opt, ran "SetPermissions.pl /opt/otrs otrs apache apache apache" as root (tried as otrs, but it didn't work) and got mySQL set up. As far as I can tell I have everything set. Oh, and Apache2 has the Alias lines set in commonapache2.conf. Is the permission error something with the Apache2 setup, or in the permissions on the directories? Thanks. -- Brian Ronk System Administrator BookMasters, Inc