
2 Jun
2008
2 Jun
'08
6:24 p.m.
Gary Smith wrote:
Went through upgrade as per notes (I think) all went ok it seemed until I tried logging into OTRS again. Can login, but will not show tickets.
have I missed something?
I have run the extra database
ALTER TABLE ticket ADD escalation_response_time INTEGER; ALTER TABLE ticket ADD escalation_solution_time INTEGER;
as per some notes I picked up from users.
Any help appreciated to get my OTRS back up and running.
Have you also run the other database upgrade scripts? Nils Breunese.