Hi guys

 

I have got a following problem:

 

when a customer gets a notification

about the new state of his /her ticket

 

FOR EXAMPLE

 

*** THIS IS JUST A NOTE ***

The state of your ticket "2007020110000016" has been changed by
"ali ali" to "open".

http://yourhost.example.com/otrs/customer.pl?Action=CustomerZoom&TicketID=41

Your OTRS Notification Master

*** THIS IS JUST A NOTE ***

 

I want instead of

it writes the login page for customer

web interface something like:

otrs.(companyname).com

Is that possible.

 

Regards

 

Ramziddin