Hi Markus,
I have a little question. Perhaps I havn't found the feature yet or there is a little modification to do. What I want is to generate a randomized password for new customers and to send it to them automatically after they are saved I think it should be sth like the lost-password-function, but generated manually by an agent when he saves a new customer. Is there a possibility to realize this? Thanks in advance
No, I´m sorry that`s at the moment with OTRS not posible. But it´s a nice feature. If you need this feature please write a Email at sales.otrs.de and we customize OTRS for you. Thanks for your help!:) Mit freundlichen Grüßen, / with kind regards, Stefan Rother -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!