Hello folks... Let start by saying..... YES, I am running OTRS 2.1.4 on IIS 6 and ActivePerl 5.6. I know..... I know....... But it works so well except for two little minor problems, which is where I need the help from all powerful guru's on top of the mountain to bless me with some knowledge. First problem, saw this in a post through Google but no solution, right after I login and after I do certain things (things that would update the DB I suppose) I get a page with just "document moved" at the top. "Moved" is hyperlinked and upon clicking it the link takes me to where I need to go and all is well. It's just aggravating. It appears to be some problem with the session or session ID maybe? If someone could just give me some ideas then maybe I can work it out, me being a Micro$oft lover and all. :-) My other small problem is from the package manager.... when trying to install a new package such as the FAQ I get this error message returned.... Software error: Can't use an undefined value as an ARRAY reference at ../..//Kernel/System/Config.pm line 141. For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. Same goes for any package..... and if I download it and try to install it "manually" by browsing to the manually downloaded package; same thing. The added packages look very nice and I would like to get them installed. If the is a more manual way of getting them installed then please let me know. Thanks for any help that you guys can offer. And for the record, I did try to go Apache on Windows, but it couldn't load a module (Can't load Perl module Apache::Registry) and I wasn't smart enough to figure it out. Daniel