Dear All,<div><br></div><div>I am using the OTRS 3.0.5 ,while i am closing the ticket i am attaching the File with that . I have set a notification which goes to customer while closing the ticket . Customer is only getting the notification , attachment is not going to him .</div>
<div><br></div><div>Please let me know how can i do this .</div><div><br></div><div>Regards</div><div>Vijay Dahiya</div><div><br></div>