Hi All,

OTRS DS Helpdesk Application installed in mobile . OTRS Agent login working fine. but Customer user login not working .

i am used agent login

name: test
url : www.mysite.com/otrs/json.pl
username: xyz
password : *****

i tryed customer login same way but not working 

I use url : www.mysite.com/otrs/json.pl (customer.pl) user name and password is correct only  but Error showing ur " Auth for user XXX failed!”.

Anyone know ,update customer views login.

Thank you & Regards,

Kalyana chakravarthy M .P,