It's not something that can easily be diagnosed on a "user" group, your
setup seems to be very specific.
Although not free, in your situation it might be worth contacting OTRS
support.
Steve
On 17 April 2012 13:11, Wolfgang
So i guess that no one has an idea how to fix this?
Wolfgang
Am 2012-04-03 14:25, schrieb Wolfgang:
Hello,
i am still using otrs 2.2.7 and want to upgrade to 3.1. I just tried to upgrade to 2.2.8 but after the upgrade the following happens:
i do have many companies/customers. and each has it's own queue and own system-address. when i login as a customer of company1 and create a ticket, this customer gets a notification with the email-adress(from) of company2. this should not happen, since the companies should not know of each other...
how can i fix this?
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