From sysconfig did you change the DefaultTheme?
HTH,
--luca
On Thu, Jun 26, 2008 at 4:56 PM, Steve Rizkalla
I fixed the permissions and still nothing. Should I redo the sql script? In the administration, our new theme is definitely selected. I make a simple change to the header and nothing happens....
But wait... when I make a change to the header in the Standard directory file, the change takes effect.
So it seems the proper theme is selected in administration but it really isn't.
Still checking......
Steve
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Shawn Beasley Sent: Thursday, June 26, 2008 9:16 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Theme Not Working
Hi Steve,
Hi everyone, I've created a new theme and it isn't working. Here's what I did....
OTRS v2.2.7 on Redhat EL 5 fully updated
cp -r /opt/otrs/Kernel/Output/HTML/Standard/* /opt/otrs/Kernel/Output/HTML/Helicos
You did this as root right? cp -rp would have been better. Check your file permissions. Re-run ./SetPermissions.sh or modify the permissions per hand. This should fix your problem.
vi'ed the following two files to change the words COMPANY NAME and FOOTER to the company name.
Made the change in mysql
Selected the new theme within the admin tool
Still don't see the theme.
Hope I could help!
((enjoy))
-- Shawn Beasley
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