Re: [otrs] Re: Authorisation on the Creation of a new customer user

Hi Des, Des Quinn wrote:

thank you for that. I wll have a go at that. It should fit my needs :) Is it possible for a specific agent, or all agents to be notified when a new customer account is created.

I can make it a procedural thing to check for new accounts on a regular basis but it would be nice if it was possible to get some notification when new customer accounts were created.

If this case you alos need to add a own notification to the customer.pl, or maybe create new tickets via Kernel::System::Ticket to inform your agents about new customers. See: http://dev.otrs.org/ or contact ((otrs.de)) for business support. .-)

Des

-Martin