Hi Alan,

it seems that you do not have a standard installation. It looks that you did some changes in SysConfig regarding viewable 'lock' settings.

Please be care with this kind of setting. Only change it if you know what you are doing.

You have IMO 2 possible ways.

a) Remove all your custom changes and all config changes to remove this error (rm Kernel/Config/Files/ZZZAuto.pm and changes done directly in Kernel/Config.pm)

b) Go to hhttp://www.otrs.com/de/support/enterprise-subscription/ to get help

Thanks,

-Martin
On Jul 31, 2009, at 16:47 , Alan McKay wrote:

As soon as I click the new "dashboard" link :-(

Software error:

Can't use an undefined value as an ARRAY reference at
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm line
210.

For help, please send mail to the webmaster (support@recognia.com),
giving this error message and the time and date of the error.

---snip---


[root@mon-one:/opt/otrs]# perl -cw
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm
/opt/otrs//Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm syntax OK



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