Thanks. I think that got me closer. After I installed App::Cpanminus, I also had to install Code::TidyAll and Perl::Critic before the installer for OTRSCodePolicy stopped giving errors. However, I now get an Internal Server 500 error when trying to install. If I go back to the page, it tells me that it is installed, but improperly and that I must reinstall it. Reinstalling never works. So much closer though! -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Martin Gruner Sent: Friday, January 17, 2014 1:11 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] module Code::TidyAll v0.17 is required and not installed! Hi Marty, it seems that installation of Code::TidyAll works fine with App::Cpanminus. Install that first and then run "cpanm Code::TidyAll". That worked for me. Regards, mg Am 16.01.14 21:34, schrieb Marty Hillman:
I am upgrading to OTRS 3.3.3 from 3.2.10, and got the entire install including ITSM working on the first attempt. However, there is one plugin that I am not able to install. Every time I try to install OTRSCodePolicy, I get the error "Sorry, can't install package, because module Code::TidyAll v0.17 is required and not installed!"
I did try doing cpan Code::TidyAll, but that fails because of missing Digest::SHA1,Moo,Guard.
I have not been able to find anything in the documentation on this yet. Anyone else run into this problem or have any ideas?
Marty Hillman - IT Manager of Network Infrastructure
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