Hello All, sure thing, will do! Just have to cleanup the documentation a little bit. Will provide it by the end of tomorrow :) Cheers, Fabian Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von David Boyes Gesendet: Mittwoch, 19. Februar 2014 15:58 An: User questions and discussions about OTRS. Betreff: Re: [otrs] How to migrate from 3.1.10 to 3.3.4 I practically did the same thing as you did. Moved to a new server and update to the latest OTRS version, at that time 3.3.3. Worst part was, moving from a Windows server to a CentOS server (the bad part was getting rid of all Windows specific stuff in the config files). If you move to a CentOS (6.5) server, I can give you a small part of my own upgrade documentation, with which you can easily install/update the AddOns on the server directly using the "otrs.PackageManager.pl", kind of a checklist thing. (would also work with RHEL 6.5) Consider donating the whole document to the project. Enough people do this that it'd be a valuable addition to the project documentation