try CustomerID/customer_id without an sOn Mon, Apr 7, 2014 at 6:24 PM, André Cavalcante <treba.andre@gmail.com> wrote:
---------------------------------------------------------------------Hi there,
During LDAP integration with OTRS, we have mapped CustomerIDs (OTRS) = department (LDAP), but it brings no value to the column I’ve added to the dashboard.
Do I need to alter any .pm ou .dtl file?
Dashboard shows only data related to the ticket.
--André Luiz
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