Hello,

 

Unfortunately I have not received any assistance with my questions.

Anyone know the answers to the questions below?

 

Thanks,

 

Ron

 

 

-----Message d'origine-----
De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]De la part de Ron Plasse
Envoyé : jeudi 12 juillet 2007 05:15
À : otrs@otrs.org
Objet : [otrs] Modifiying agent queue view

 Hi All,

 

1. Is there a way to modify the agent queue view to display the owner of each ticket?

 

2. Is there a way to change the queue where the ticket is located, in the email and phone response screens?

 

Thank you,

 

Ron

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