You may need a xml file in Kernel/Config/Files. (yourfilename.xml)
<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="1.0" init="Application">
    <ConfigItem Name="Stats::DynamicObjectRegistration###somethingname" Required="0" Valid="1">
        <Description Translatable="1">Some sort of description</Description>
        <Group>Ticket</Group>
        <SubGroup>Core::Stats</SubGroup>
        <Setting>
            <Hash>
                <Item Key="Module">Kernel::System::Stats::Dynamic::yourmodule</Item>
            </Hash>
        </Setting>
    </ConfigItem>
</otrs_config>


On Wed, Jul 25, 2012 at 11:37 AM, Steve Clark <sclark@netwolves.com> wrote:
On 07/25/2012 10:33 AM, Iggy Pop wrote:

Hi all,

 

I’ve created a dynamic stats module, following the instructions in the OTRS developer book.

I placed the script in Kernel/System/Stats/Dynamic/

But it doesn’t appear in the ‘Dynamic-Object’ drop down on the page ‘Edit: Stat#’, step 1…

I can’t find any information about this problem.

Any idea?

 

Thanks.


I ran into this same issue a couple of years ago on 2.4.x. Using the example
in the documentation, same issue never showed up in drop down list. I posted
to list back then and got no response. Maybe you will have better luck.


--
Stephen Clark
NetWolves
Director of Technology
Phone: 813-579-3200
Fax: 813-882-0209
Email: steve.clark@netwolves.com
http://www.netwolves.com

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