21 Feb
2018
21 Feb
'18
12:24 p.m.
Hi, It looks that is a problem related to the migration from otrs 5 to 6. When I do a fulltext search it gives me results but only tickets received on version 6. It doesn't work well with old tickets. It could be a bug or maybe my fault doing the upgrade. I use FileSystem Storage to store articles. Regards, Manuel Martínez