it's been fixed
 
http://bugs.otrs.org/show_bug.cgi?id=4072
 
file didn't get copied when I upgraded to 2.4.4 :(


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Glossop, Andrew
Sent: 23 September 2009 10:06
To: User questions and discussions about OTRS.
Subject: [otrs] Inline images

when I reply to an email that has an inline image, the inline image is broken. the image is sent as an attachment, but the body of the email just shows a blank box. it looks OK in the HTML editor, and the email that is sent is OK. but it goes wrong when you view the article in OTRS.
 
if I forward the reply, then the image is attached twice.
 
anyone else having problems with inline images?