27 Oct
2004
27 Oct
'04
8:58 p.m.
On Wed, 27 Oct 2004 14:40:28 -0400, Pete McDonnell
Rudi, do you think this is something that would have to be set using Perl code (altering the function, perhaps?) Or might one be able to change the order in which the options are displayed using HTML changes?
I wonder if it's simply displaying them in alphabetical order right now?
No it is not. If you look at Contact Customer (phone), it is set to "yes". If you look at Compose Answer (email) it is set to "no". I am digging through the source code to figure out how this is generated. Please be patient as I hope to have something figured out by the end of today. Tyler Hepworth