On Wednesday, March 24, 2004 2:35 PM
Yann RICHARD
I think this is a bug but before post it in the bugzilla, I would like to know if it is not a bug in my brain.
r8ur, thxia.
I have users in a group R&D. A queue "Equipe R&D" who is associated to the R&D group. I try to Phone View or Compose Email. I select a customer from my LDAP and I take it. I Select "Equipe R&D" as "To:" , and the list of owner is false. The list have only 2 names and the group have 4 names.
They all do have 'rw' rights on the queue, don't they?
I have tried with other Group/Queue and I have the same problem.
What are these other Groups/Queues named, btw?
Is this problem could come from 1.1 -> 1.2 database upgrade ?
Not expectably, no.
Perhaps I have not understand what is the "owner" ?
Well, what's _your_ definition, to stay in the row?
I use 1.2.2. with mySQL.
Brave boy.
User Backend is LDAP.
Even braver. The corresponding config sections will probably help in further investigations, I presume.
I use the New LDAP backend from CVS who included the AlwaysFilter.
Bravest ever seen.
Thanks in advance,
You're welcome, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388