Hello,
Sorry for the empty mail, my MUA went mad for a minute.
3.x has a bit different DB structure, so although it may be theoretically possible for 2.4 to READ tickets from the newer DB, I'm almost sure it won't be able to update - and thus, create - them. So my answer would be a "no", although I haven't tested this myself.
Best,
Gergely
Sent from my iPhone
Hi,
We have been running OTRS 2.4.7 successfully from past 10 months.
Recently we tested 3.0.x and found its interface interesting.
My questions are:
1. Can I run both version sharing same DB so that users have choice to log into either 2.4.7 or 3.0.x [DBupdate will make my DB 3.0.x compatible but would it then be used by 2.4.7 also?]
2. If yes, what are the steps for the above?
The reason for above is that max users wants to stay with 2.4.7 looks and don't want to try anything new!
Thanks and Regards,Amit Sharma |