
5 Jun
2004
5 Jun
'04
8:24 a.m.
On Monday, May 31, 2004 10:05 PM
Boris Ratner
My OTRS 1.2.3 (default configured as UTF-8) runs with PgSQL configured for UNICODE in the background and works well. BUT when a mail with the following encodings arrives ISO-8859-8 ISO-8859-8-I and windows-1255 the database (not OTRS) screams "THAT IS NOT UNICODE WHAT YOU ARE TRYING TO WRITE". The mail is never registeres into the system.
What is your Perl version? If you own perl 5.8.0 at least, you should be able to convert from any to utf-8. It is not possible below Perl 5.8.0. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388