Sorry, i didn’t explain
it correctly.
I understood that you
want to consult the e-mail’s body, so I ask you if you have looked for it in the
article table.
I hope it helps
you.
Regards.
De:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew
Enviado el: miércoles, 02 de mayo de 2007
11:42
Para:
Asunto: RE: [otrs] Hi
People
sorry, what are you
asking?
tks
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of
David Salgado Vidal
Sent: 30 April 2007 17:34
To:
Subject: RE: [otrs] Hi
People
Have you find in the
article table?
De:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] En nombre de Arnold, Andrew
Enviado el: lunes, 30 de abril de 2007
18:21
Para:
Asunto: FW: [otrs] Hi
People
Any news on this
anyone. Thanks
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of
Arnold, Andrew
Sent:
05 March 2007 13:27
To:
Subject: [otrs] Hi
People
I am trying to find out where I can
report on info stored in OTRS. I have found the subject heading of a ticket in
the MySql DB. (this is in the `title` field in the `ticket`
table.)
Where can i find the actual e-mail
text - the body of the e-mail pls.
I have looked at a few ways of
getting this info out but cannot find a suitable way of doing
it.
Anyone please help as I need to have
the reporting sorted ASAP.
Tks
Andrew
Arnold
IT Support
Analyst
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