Hi !

we´ve tickets (created out of emails) with different information about the real "sender" and the information in the "From" field.
Example -> Someone sends an email out of an "service mailbox" . So we´ve the information about the service-mailbox ( in field "from") and the information in the "sender" field.

Now, I want to make the information of the "sender" visible.
Is that possible ? if yes, how ?

Every tip is welcome


Freundliche Grüße/Best regards
Stefanie Krüger




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