I am mentioning 1440 minutes in the
escalation / solution time for every QUEUE. Instead of giving the 24 hours to
agent for that QUEUE it gives some thing very large. I want 24 hours for every
queue as solution time. How can I do this ??
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of pri pri
Sent: Friday, July 20, 2007 7:57
PM
To: otrs@otrs.org
Subject: [otrs] PERL.EXE error
hi all
i have installed otrs and it seems to be working fine. for the past 3
days i have been receiving the perl.exe error
the error reads
perl.exe-application error
the instruction at "0x046c32b9" referenced memory at
"0x0360d0c4". the memory could not be "read"
i have the latest version of OTRS and its running on windows small
business server 2003
please help if you know why this error is occuring
thank you
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