Yes, I meant notifications section. My problem is I do not see any
customer related notifications available there, only agents.
I have seen similar problem reported here with no reply. So is it a
bug? Can it be fixed?
On 7/23/10, Bryan Baldwin
On 07/24/2010 09:52 AM, paul gore wrote:
I did try to look at notification events, but I do not see any related to a customer, only agents. Is it a bug?
Notification Events is not the correct place. Look for the notification text in the Notifications section of the Admin control panel. Scroll through the items listed under "Change". Notification text has one entry for each language, so ensure you edit the text for every language you've assigned to your customers.
Bryan --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/