Hi, On 15.04.2010, at 20:40, Ryan Miguel wrote:
I have a test installation of OTRS 2.4.7 running on MS Server 2008 and so far I love how powerful and customizable it is. It’s synced to AD to pull our customer data and also MS Exchange for smtp/pop3. The mail accounts work fine but I would like to have it poll the mailboxes every X amount of minutes for new mail and I can’t seem to find any articles that show me how to do this.
this is normally executed every 10 minutes by the local CronJob service CRONw which is delivered with the *.msi installer. What says the crontab.txt file in $INSTALL_DIRECTORY/CRONw/crontab.txt? Is the CRONw service running? Nils Leideck -- Nils Leideck Senior Consultant nils.leideck@leidex.net nils.leideck@otrs.com http://webint.cryptonode.de / a Fractal project