My apologies if this questions has been answered before, I'm new to the list.

We're using the time zone function with OTRS and it is working well with regards to the agents. There is a problem however with the users (customers). Is there any way to set the time zone of a customer when using an LDAP backed? I would like to read the "city" of the customer and set the time zone based on it. If that's not possible is there a way to set at least a single time zone for the customer.pl pages?

	Frank Wakelin Manager, Network/Telephony Services
	100 - 814 Richards St. Vancouver, BC V6B 3A7
	Telephone: (604) 661-7906 Mobile: (778) 229-9461 Fax: (604) 661-7996 fwakelin@cbvcollections.com

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