[otrs] Queues not listing

I created two new queues in the OTRS Admin Area. Both have exactly the same options. When I go in as a Customer and click to input a ticket, I only have one of the new queues listed in the drop down list for the To field. Why can I not get both to show up? Tony Law Technical Coordinator law@careerlink.com 402-345-5025 x128 Careerlink.com, the easiest way to find the right candidate