
16 Apr
2004
16 Apr
'04
12:33 a.m.
I have filters setup in default.pm using the match.pm modules. How do I filter to a subqueue? When i put: Set => { 'X-OTRS-Queue' => 'Address Book', }, if a main queue is 'Host' and a subqueue under that is 'Address Book', what would i put as the queue in the filter above? Is it formatted 'queue:subqueue' or 'queue/subqueue', or does it not support that yet? Thanks again. -- Damian Fuentes Associate Systems Administrator Evite.com - And all was good in the wonderful land of Linux.